Hospital to improve major incidence response

Aintree Hospital provides all the acute services for the region and employs around 4,000 staff including seventy IT and telecoms people. 

“This investment is all about improving what we do here and Sysop’s services are something of a one-stop shop for us, providing everything we need,” Aintree Hospital head of IT John Speight said. “Sysop are one of the few companies that are prepared to deliver training on-site, which in my view makes best use of staff time. They are also very price-competitive.

“A Sysop consultant ran a major incident workshop for our senior managers, which helped us to review what we have in place for any major incident response in the event of core system failure, looking at improvements we could make in key areas such as systems recovery and communication with others across the organisation. We are now making the process and procedural changes we need to be more responsive, 24/7."